Windows hello stuck on getting ready. After a very long wait.

Windows hello stuck on getting ready Step 2 Re-install the IR camera driver. Nov 28, 2016 · Hello. You can use this procedure to repair the Windows files and reset the Windows Update components. I"m getting ready to send the laptop back and request that I get a new laptop that has Windows 11 Pro installed as purchased. Nov 21, 2017 · Now, try signing in using Windows Hello again. I cannot do anything. I've read that you have to wait 3 hours but I left my windows launch on while I went to sleep for 7 hours and was still on the "Getting Ready" screen when I woke up. However, not seeing this screen is not necessarily a problem, as the recovery process might have been quick and this part is e Jun 30, 2024 · This pc is one that didn't have windows on it at all, so it was a clean installation, I tried doing it again just to be sure and ended with the same result, when its at the getting ready screen this is after the main installation is done. Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! This is not a tech support subreddit, use r/WindowsHelp or r/TechSupport to get help with your PC Sep 8, 2015 · When I try to install Windows 10 from the Media Creation tool I saved on my USB Flash Drive (In order to do a clean installation) everything downloads and installs just fine, except I get stuck at the "Getting Ready" dark screen right before Windows 10 is about to open. Note. Keywords: KB4535547 Edge Windows Update Stuck Getting Ready Feb 23, 2018 · To solve this I followed several procedures mentioned in Microsoft discussion page and other websites, also i probably disabled some svhost. Under the “Windows Hello Facial Recognition” section, select “Remove”/“Turn off”. So, what to do if getting windows ready stuck? Next, this article will introduce 5 methods to fix Windows 11 installation stuck at getting ready problem. Please help. If you see a red light when you try to set up Windows Hello, it means that the camera is working properly. ” I did ctrl alt delete with nothing, and I can’t seem to shut it down or reboot. It won't move past 0%. Here's how to run it. Nothing is being wrote/read to the HDD, and the CPU seems to be under no load (the fan speed is constant, while it's often not because of a crappy cooler). After a while, it would look at me for 20 seconds, then say "couldn't recognise you". We already tried tens of possible combinations of the process, setting up the key via Chrome instead of Windows Hello, only adding it to M365 online, etc -> none of it has worked thus far. Jan 16, 2020 · How to Pause Windows Update: Click Start, search for Windows Update Settings, Click "Pause Updates for 7 Days". 2. I'm Greg, awarded MVP for eleven years, Volunteer Moderator, and Independent Advisor here to help you until this is resolved. Since you've previously reset the device, reimaging your Surface is my final resort. Oct 30, 2013 · It's been more than 24 hours now and my laptop doesn't do anything . How to Fix Windows 11 Getting Ready Stuck. 3) Right-click on the IR camera and select Uninstall. Jun 15, 2024 · Startup Repair is a handy tool included in the System Recovery Options menu on Windows. ’ And when i press okay i’m lead back to the first screen. * Report abuse Hi There! I'm currently experiencing a problem on some of my tenant users, after activating Windows Hello for Business "tenant-wide", i. 1, Windows 8, Windows 7, or Windows Vista. After making the creation media and installing i had an update corrupt or something locking my computer up. Normally it would proceed to the next step in the wizard which is to set a PIN. It sounds like there is a Windows update stuck on your startup process. I've looked at this which told me to turn off secure boot and enable legacy support. I am Louie, a Microsoft Community member and a fellow Windows 10 user like you. Sometimes Window’s need to get ready for update at every reboot may be caused by the corrupted files on your computer. Aug 14, 2016 · Any unresolved issue can get it stuck. and check if your windows could boot successfully after . Could you please try running the startup repair. I click that, the screen goes black for a few seconds, then it goes to the Just a moment screen and gets stuck, so now I can't use my computer Sep 16, 2023 · Usually, this problem is caused by corrupted files on Windows or corruption on a Windows Update. Solution 2 - Repair/reset the Windows 11 apps that won’t open Press Windows + I to launch the Settings app. It says "Don't turn off Jul 22, 2023 · Fresh build, minus the ram,trying to install windows 11 from two diffrent usb drives, one offical from best buy. The only workaround for now is that I hibernate my PC which turns the camera off, and then turn the PC back on again and hope the camera doesn't get stuck again (sometimes it does, sometimes it doesn't). Now it's stuck on "getting windows ready" It's been like this for the last 3 days. After a very long wait. However, on selecting Hello again at the login prompt the camera starts immediately and Hello works correctly. Windows Updates. When the camera does turn on, Windows has already stopped waiting for it and prompts to login with PIN. I have tried multiple times, changed lighting, angle and distance from camera. Windows 10 has all the latest updates. I'm trying to clean install windows 10 in an Inspiron 3593. If you can get to Windows, you can skip this step. exactly as the video in this page). Mar 7, 2024 · So I’m trying to factory reset my Windows 10 PC and when I select “install windows locally” it gets stuck on the second “getting things ready” screen. I have to enter my pin instead to log on. " I can't even enter the safe mode or Bios. Therefore, I had to use my pin to log in. I have all USB devices unplugged and I just changed CPU, motherboard, and RAM. Choose the appropriate options, if and when prompted. If you can't boot into Windows' normal operating mode, try Safe Mode. It's been like this for the past 20 minutes. We would like to show you a description here but the site won’t allow us. When I first bought my Surface Pro 4, the Windows Hello IR was blazing fast, but after updating to some newer Windows build it became dodgy. I went through the prompts and successfully installed Windows 10. It revolves around the update feature. Jan 1, 2019 · My windows hello was working perfectly until a few days ago. the laptop finally restarted. My camera seems to be working fine and it supports Windows Hello (Razer Stargazer webcam). Jun 18, 2018 · Now it just says "Windows Hello isn't available on this device. 9) When the camera screen displays, position yourself so your face displays in the center of the window, and then hold still until the All set! window displays. Thanks Dec 3, 2016 · Some more info: I'm on windows 10 anniversary update with the latest updates installed. Feb 3, 2023 · My surface pro laptop 10 will not load passed “getting ready. What should I do? Oct 21, 2019 · Windows seem to have realy problems with Windows hello & biometrics as you see logs. My computer was fully clean, so I cant access Windows 10 normally. When i try to install it download the files then restarts and gets stuck on getting ready. &nbsp; Dec 14, 2022 · If after you successfully clean install Windows 11 or Windows 10 on your computer, and on the first boot, the computer gets Stuck on the Getting devices ready screen, then this post is intended to Oct 28, 2017 · I've been trying to get my computer to work. Happens mostly after the laptop is asleep for some time, and then recognising my presence. Go to Settings > Update and Security > Windows Update. microsoft. Sep 19, 2017 · I think my computer did an update last night. Don't worry I will try to help you out. Jan 10, 2022 · I am setting a laptop for a new user. Jun 30, 2019 · When PC wakes from sleep, it takes several seconds for the camera to initialise and turn on. Jan 25, 2022 · Click on Run next to Windows Store Apps to launch the troubleshooter. If you've waited a few hours and your computer is still stuck on the "Getting Windows ready" screen, you can perform a power reset to restart your computer and clear the memory without damaging important data. Sometimes when you start up your Surface Pro 4 it'll say that it is "getting Windows ready" meaning it is going to work on updates. This helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10, Windows 8. It’s common for the message “Getting Windows Ready” window to get stuck loading for, seemingly, forever when booting a PC Aug 8, 2020 · Windows 10 forces me to set up a pin, then gets stuck on Just a moment screen every time I sign in, which is every time I boot my pc, it tells me to set up a pin, and the only option is Next. Troubleshooter couldn't find problems, SFC and DISM indicated no problem, BITS is on, so I don't know how to fix it. It is a NUC M15 11th Gen with Windows 11. Then nothing happens. As you can see belowSo what do we do here. Hope this helps! Aug 22, 2022 · One way to get out of a stuck Getting Windows ready screen is to restore your computer to a time before the problem started. It is written : We could not recognize you. Apr 16, 2023 · Win 11 install stuck on getting ready Currently attemtping to reinstall win 11 after my task manager windows explorer and settings all became unresponsive. After that, I get to the Windows Logo with "Getting Ready" below the spinning circle. * This may help others with the same issue. Jan 2, 2025 · If you can get to the login page, please click on the Restart button while holding down the Shift button and then try to get to the Windows RE page. While on the "Getting Windows ready" screen, press and hold the power button until your PC shuts down. You can do this by resetting Windows to an earlier System Restore point. any advice would be greatly appreciated. Things I have tried so far: * three different USB drives with the Windows 10 installation media newly installed Mar 12, 2020 · The fix for me was to set the Windows service dmwappushservice to auto before capturing the image. Hello, To resolve your concern, we suggest that you continue to force restart the computer until Windows loads. 4) Confirm the uninstallation. So now I don't know what to do, any 🔍 Are you stuck on the infamous "Getting Windows Ready, Don't Turn Off Your Computer" screen and wondering how to resolve this issue? In this video, we dive Feb 26, 2023 · I decided to completely wipe the SSD and using my laptop and the Windows Media Creation Tool, I tried reinstalling windows onto my Tower. I know that when you use Windows Hello, you will get stuck in the interface of "make sure your face is centred". For Windows Hello to work, you need to select that Impacting all users, when they log on to a new machine it prompts them to set up Windows Hello (for Business) correctly, click OK, it takes the face image and then just shows the blue setup screen with nothing on it. I have started Outlook in Administrator mode, reinstalled Office 365 from scratch and neither of these helps. My problem is it won't start the updates. I received a notification saying that the update failed. Browse to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Ngc Nov 9, 2024 · Hello Παναγιώτης, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. I'm sorry, but there are no further troubleshooting tips that come to mind. I recently reset my laptop with Microsoft Defender to solve existing update problem, but new situation came up. A window opens displaying a feed from my camera, along with the message "Make sure your face is centered in the frame". However, once booted into the SSD it instantly gets stuck at "getting windows ready". Oct 19, 2017 · I understand your laptop is getting stuck while reinstalling windows. Nothing is working. &nbsp; I get all the way to the screen where it tells you that you need to set up a fingerprint, face ID, or pin. Hello Nino Good Day. 该方法的工作原理：找到一台已安装Windows 10的正常电脑>>在这台电脑上创建可启动盘>>再制作系统镜像>>将可启动盘连接出现问题的电脑>>进入WinPE并使用系统镜像将其还原。 Mar 26, 2021 · See here how to reset the PIN in Windows 10 when it will not work from Settings > Accounts > Sign In Options: Open Windows File Explorer using the file folder icon on your task bar. See latest working fixes here for Windows Hello Face Recognition: May 9, 2024 · A device with insufficient storage space on the installation/C/Windows drive. I Feb 22, 2018 · Stuck during "Getting Windows Ready" for Windows 10 installation process I am attempting to install Windows 10 using Boot Camp Assistant on a Macbook Pro Retina (late 2013). I hope I can help you on your concern. 3. it has been sitting like that for at least 2 full days. " It also says "Windows Hello is preventing some options from being shown. Dec 29, 2022 · I recently got a new computer for Christmas (an Asus) with Windows 11. Everything went smoothly and laptop tried to boot to new OS. Windows 11 22H2 Deployment Getting Stuck at "Getting Sep 15, 2018 · During the setup of Windows Hello, I had the camera analyze my face with beard and I chose a PIN. Tick the box in File Explorer View tab to Show Hidden Files. I’ve used this laptop for 8 months with no issue and this is the first im seeing this screen Nov 26, 2024 · If Windows is taking too long to get Windows 8/10/11 ready or the above methods fail to troubleshoot stuck at getting Windows ready, you can try the System File Checker tool. One client brought me laptop for fresh Windows 11 installation. What I would normally do is just press and hold on the power button for a few seconds, but it says "Don't turn off your computer". So, as a final advise, I suggest you to create a fresh Windows 10 ISO using another PC and check if it helps. I have a USB Camera that is Windows Hello compatible. However, when I go through the setup procedure, it gets stuck. Did you make any software or hardware changes on your PC? Are you resetting the PC using the recovery discs or from the recovery partition? As you mentioned your laptop is getting stuck while reinstalling windows. g. 1-Right-Click on Start then click on Windows Terminal (admin) 2- Type these commands. How to download official Windows 10 ISO files Aug 31, 2022 · Windows Hello sometimes doesn't want to cooperate, but with these tips, you can get back into logging in with biometrics once more. Usually, the "Getting Windows ready" stuck issue occurs when Feb 28, 2024 · Harassment is any behavior intended to disturb or upset a person or group of people. I have done this at least 20 times now. " WOW. Jan 27, 2025 · 3) In the Windows Hello area under Face Recognition, click Remove. I did usual shenanigans and booted the installation media. At first, it would be stuck on "getting ready". To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. May 16, 2023 · Stuck during "Getting Windows Ready" for Windows 10 installation process I am attempting to install Windows 10 using Boot Camp Assistant on a Macbook Pro Retina (late 2013). However, after the text "getting ready" appears, the camera shuts off and the screen says "couldn't turn on camera" and I have to sign in via pin. Dec 17, 2018 · I am using the Windows 10 installation media. The only message that I have is "getting windows ready. This may help others with the same issue. I have downloaded the latest Dell Windows 10 ISO (USB option) using the Dell OS Recovery Tool and tried a clean install following the instructions shown in the How to install Windows 10 from the Dell ISO (e. Sep 9, 2020 · Your account has been added to Windows, but next time you hse the account we’ll ask you to verify your account using Windows Hello. Windows Hello sometimes doesn't My screen is stuck on Getting windows ready don’t turn off your computer. Mar 6, 2023 · The issue does not give any explicit errors, nor can we find obvious things in the Windows Event Logs. The getting ready is written in a pixelated font. 2019 so, 12 days ago and no problems with windows hello. The worst part about this is that it prevents me from just swiping up and entering my pin. When I brought up the app, a message came up that said "We're getting things ready", but the progress bar hang at 0% for over 15 minutes. We can then try to repair the startup files for Windows. CMD: sc config dmwappushservice start=delayed-auto; Powershell: set-service dmwappushservice -StartupType Automatic; If your stuck at the "Getting Ready" screen and want to verify this is the issue you can Jun 4, 2023 · I selected the Windows 11 Pro upgrade and since then the Windows Hello facial recognition does not work. Sep 27, 2018 · hello , i'm using windows server 2012 R2 , i deploy WDS , i capture one imange , windows 10 professional , and upload to server , later , when I tried to install the image , after copy the files and reboot, it stuck on getting devices ready ! . I am sorry that you are facing issues with installing Windows 10 on your new Solid State Drive. All of the parts those parts are new. P. I understand the inconvenience caused by this problem, and I will try my best to help you Dec 2, 2023 · Gets stuck on "Getting ready" screen, help? Hello, any help is appreciated! I just got my hands on a new Acer predator helios 300 2022, and tried to access the microsoft store. Just before moment when windows 10 show GETTING DEVICES READY %. Disregard. I can't clean-boot it if I can't enter Windows. The message says "Close other apps", but Windows Hello which failed to turn off my camera is not an app that I know how to close. As soon as that happened, the "Getting windows ready" screen came up. Oct 9, 2023 · Windows 11/10 Stuck on Getting Windows Ready Screen [Solution]Media Creation Tool (Windows 10): https://www. EDIT2: Somes news, i have rolback my laptop to 2. after a restart now my surface pro is stuck at the "Getting windows ready Don't turn off your computer" screen. It works well on my desktop but when I add my email address, password, IMAP and SMTP server info and continually get asked for my password and get the message "we're getting things ready". i added the driver to the boot imange , any advice ? My PC was being very slow, so I restarted it. Now it is just stuck at "getting ready" screen. Aug 1, 2015 · Hello, Welcome to Microsoft Community. About me: 43 years old. Step 1: Check if doesn't have any corrupt files on the windows. 2) Expand the Imaging Devices. I am using the latest Windows ISO, but when I install it runs through initial installation steps ( asking for language, license key, product version) and then restarts. Jun 14, 2023 · When you are prompted with the message "Getting Windows ready, don't turn off your computer", your system may be processing some tasks in the background, such as downloading and installing files, starting a Windows 10 update process, modifying settings of the applications, and modules, etc. How do I fix this? Hello, I have to reinstall windows, so I did and during the first boot Windows gets stuck at "Getting devices ready". I have spent numerous hours trying every option suggested in this forum and via Google search with no luck. Here is how: Jun 25, 2018 · The "Getting Windows ready, Don't turn off your computer" message appears while Windows is installing updates. Sep 12, 2022 · This problem windows 10 is stuck at getting ready Screen like windows getting ready don’t turn off your computer mostly occurs because of corrupted update file installation. Windows will normally finish the installation process if you give it time---but, if it's been hours, you may just need to restart your PC. However when I go launch the windows on the ssd, it will get stuck on "Getting Ready" screen and make no progress. If Windows does not load, it should automatically enter the Windows Recovery Environment (WinRE). I can do the following steps: - Open Settings -> Accounts -> Sign-in options and select Windows Hello Face - Click Set up - Click Get started - Enter PIN. Hello everyone! I have small business where I do some entry level IT support for consumer customers. I'm glad to be able to assist you. 10) Click Close. from the Devices => Windows embedding => Windows Hello for Business section. Sep 14, 2017 · Then it hung at 37-39% on "getting files ready to install. 7) Click Get started. Make sure you have the latest version of Windows and that there are no outstanding updates: 1. I have attempted to set it up and I can get it to pull up the camera and show my picture, however it never Aug 12, 2023 · You can use Windows Hello to test your IR camera. It is now stuck on"Getting Windows ready Don't turn off your computer. 1 Open the Settings App, then go to Update and security - Windows Updates, is there any updates downloading, pending or installing? Dec 12, 2016 · Hello, My computer is stuck on " Getting devices ready" with a black screen with windows logo and the dots loading. Jan 8, 2019 · My Windows Update program gets stuck at "getting things ready" process. 1) In Windows, search for and open Device Manager. When your Surface recognizes your face or fingerprint, it will sign you in to Windows automatically. 5) Restart the computer and Windows should reinstall the Webcam driver. The PC doesn't respond at all, not even to Caps Lock/Num Lock etc. I hit face setup, type my pin and put my face in the middle and nothing happens. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. 8) Type your PIN or password in the PIN or Password field. Once you are in Windows RE, please try to enter Safe Mode , I will provide you with the steps later. May 4, 2021 · Hello. . Mar 26, 2024 · So I know that this is an older issue. e. Nov 2, 2021 · Hi Kenny Thao, I am Dave, I will help you with this. Any suggestions? Feb 3, 2023 · Windows Hello is Stuck on "Getting Ready" and eventually saying that Camera Failed. " Various help pages talk about the device driver for the Windows Hello Camera, but I don't have such a device listed under Device Manager | System. Aug 27, 2024 · Hello! Welcome to the Microsoft Community. exe applications and now after giving restart the login page appears, after entering the password the following loop continues for hours together(i waited for 3hours): "Hi, We're getting everything ready Sep 29, 2023 · During this stage, Windows finalizes the installation of updates, configures system settings, and ensures that all necessary components are in place for the updated version of the operating system to function correctly. I've been building PCs since I was 10 years old. I am using my ssd which had win10 pro installed on it from my PC before the upgrade. com/en-us/software-download/windows10Me Nov 4, 2022 · Hello, I am currently working on our company's upgrade to Windows 11 from Windows 10 with a brand-new image. Already installed camera drivers. I'm afraid to turn off my computer as I'd assume it will cause some damage. I formatted my Hard Drive and setup Windows. Aug 20, 2016 · Sometimes Windows Hello just says "Getting Ready" and the red light never comes on. Oct 11, 2016 · From the lock screen and trying to login with facial recognition, Windows 10 tells me "Getting Ready". ". Aug 18, 2022 · Trying to add email account to Outlook Microsoft 365 stuck on We're getting things ready I have Microsoft 365, and am trying to add an email account to the Outlook app. However, the Installation still hangs, the HP logo shows instead of the Windows one, and after 39% the USB disk light and Internal HDD disk light just stop blinking entirely. Anybody know how to fix this ty. Ubuntu installs fine Nov 6, 2018 · Windows Hello set up is not working. I tried uninstalling the latest quality update and restoring as well. To Un-Pause, click on "Resume Updates". Intel Real-Sense drivers are up to date according to the device manager. Threats include any threat of violence, or harm to another. Jul 19, 2024 · 2. May 17, 2022 · Hello, I own a Lenovo IdeaPad Y700. If your Windows installation ISO is corrupt, this can lead to issues like the same you experience. I'm forced to restart my surface book 2. If you’ve set up multiple sign-in methods, like a password, a PIN, or Windows Hello, Windows will show those options at the sign-in screen. It's stuck on the "getting Windows ready" page. When I select “install windows through the cloud” it gets stuck at 1% completion on “resetting your pc”. Wait for the troubleshooter to detect and fix problems leading to Windows 11 apps not opening issue. What do i do to get rid of this?? Moved from: Windows / Windows 10 / Install, upgrade, & activate / PC. On the lock screen, the window hello icon(wi-fi thing) appeared and said getting ready and was stuck on it. However, lately when I wake my computer it gets stuck on the "getting ready", or recognition phase. Usually, during a system recovery process, you would see a "Getting things ready for you" screen. I've updated the camera drivers and the windows hello face software device, because before this problem, windows hello wouldn't recognize the camera at all. The mouse pad abd keyboard aren't broken but it will not respond. It just turned off <psu click>and rebooted itself and windows 10 start configuring. 1 month before, i dont seem to have theses problems on my laptop. Oct 10, 2018 · Barb - Windows and Devices for IT MVP *Please click Yes below if your problem is resolved. I am not a genius but I do have experience installing Windows on PCs :D. And second time it booted normally to Getting Devices Ready %. Restart your computer and set up the facial recognition feature again. May 12, 2022 · When Windows 10 was loading first time on new motherboard ,pc shutts off ( heard psu click ) and turns back on again. 11. don't turn off your computer. When I first got my x360, my windows hello was pretty quick to respond and start up, even though I never use it and have my camera turned off. Apr 9, 2024 · You can perform a system restore to restore Windows to an earlier point in which it was functioning correctly, which will usually fix a stuck "Windows is getting ready" screen. Apr 9, 2024 · Perform a hard reset. Every time I opened my laptop in the following time, the system automatically logged in thanks to face recognition. Before capture you can do either. If I misunderstand your question, please let me know promptly. Reinstall windows is NOT an option, 2 week of settings & installation. In order to resolve the issue let us try the following steps: Jan 9, 2019 · hello , i'm using windows server 2012 R2 , i deploy WDS , i capture one imange , windows 10 professional , and upload to server , later , when I tried to install the image , after copy the files and reboot, it stuck on getting devices ready ! . Dec 29, 2018 · 6) In the Windows Hello area under Face Recognition, click Set up. Other times it works perfectly. I recently downloaded and installed iCloud for Windows from the Microsoft Store. As if that wasn't bad enough, some updates also end up getting stuck during the final stages. I then forced it to update again and everything seems fine. Again an incomplete update, Windows will try to finish its installation every time you restart your PC or windows system file corruption which causes updates not Mar 11, 2021 · Windows 10 updates have a reputation for taking ages to download and install. Someone has already encountered this… Hi Gigi. This morning when I tried to turn it on, it is stuck on "Getting Windows Ready. Feb 15, 2024 · Attempting to add Outlook 365 to a new laptop. It can help fix common issues that may cause Windows to become stuck on the "Getting Windows ready" screen. Run Windows Hello troubleshooter So I ended up trying to reset my pc back to its original state and it froze up, tried to delete some drivers as some videos said. Didn't work, now I tried to reinstall windows 10 to see if that would work and now it is stuck on "getting devices ready" for about 3 hours now, with the buffering wheel frozen. I have an issue with my Surface Pro 4 that isn't a good sign. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. When that happens, you'll likely see the "Getting Windows ready" screen spin over and over endlessly. I do Jun 21, 2020 · My Dell laptop was running slow so I rebooted. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. It was working 20 min before I shut it and opened to the Aug 20, 2015 · A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. It's unresponsive to gestures or commands. I am using manual configuration using IMAP settings, but every time I try to add a new email account (and I've tried on two different computers) I just get "We're getting things Dec 23, 2017 · I restarted my computer today and when it booted up it said getting windows ready dont turn off your computer and it has been like this for 2 hours I tried to hard restart it and that did not work. I don't have a windows installation media ready but I do have a recovery drive created on my desktop, and that's what I used to enter the troubleshooting screen. kzwg phbhy nyrfz oqlwb svibkv eofoisli xxxcqqnhf zjfwbn qnvfod vai pcxe punwtg ekkqei bmsrg fvpe